In a rush? Download the CONNECT whitepaper before you go!
Don't worry, your email address will be safe.
CONNECT is a Flexible SMS-Based Communication,
Relationship Building and Support Platform that Allows You
and Your Staff to Reach Your Audience on their Phones!
No credit card required!
Your Contacts are Texting...
*Source: Pew Internet
Not Only That, But...
Emails are missed, ignored, or get lost in a sea of spam.
Voicemails are rarely checked, because they almost always come from a telemarketer.
... efficient, effective communication takes place on your contacts' phones. With simple text messages.
Select a Contact...
... From "My Contacts" to begin or continue a conversation. Text conversations appear in the CONNECT window, displayed similarly to the way they'd appear on your cell phone.
Type Your Message
Type your message into the field under the chat window and click send. You can even add an "emoji" if you like. Your contact will receive your SMS/text message on their phone in seconds!
Switch Between Conversations Easily...
To jump from one conversation to the next, just select a different contact from the "My Contacts" list. You'll be notified of new messages arriving from un-selected contacts by a blue badge.
Need to make a note to remind yourself of the details of this conversation? Type them into the Conversation Notes field and they'll be saved automatically (your contact will not see these!).
Get Instant Delivery Status
All messages are time stamped and labelled with mobile carrier feedback, so you know your contact has received your message.
Receive Offline Notifications
Hop over to the Settings tab to enable offline notifications for your account; when you're offline, we can notify you of new messages via text or email or both.
Archive or Delete Conversations
Once a conversation has been completed, it can be deleted, archived. Archived messages are saved in the "archives" and can be accessed at any time. Account administrators can disable the ability of account users to download conversations.
Super Simple, Exceptionally Easy
There is no learning curve with CONNECT. Simple video instructions get you from "zero" to "hero" in just a few minutes flat!
Give your customers and contacts a comfortable, familiar option to reach out to you!
Promote Your Phone Number
Promote your account number as a help, support, or general inquiries "line". Incoming messages are displayed under the "Incoming" tab, which displays the number of unread messages with an orange badge. Upgrade to a toll free number if you like.
Enable Your Autoresponder
To ensure your audience knows you've received their messages, enable the AutoResponder. Or use the "out of office" AutoResponder message to send an acknowledgement message only when there are no active users in the system.
Reply to Incoming Messages Quickly
Any user or "agent" active on your account can "assign" an incoming conversation to themselves with one click, and then address the contact's questions or needs.
Delete, Archive or Release Conversations
Once an incoming conversation is completed, you can archive it (so you have a permanent record of it), you can delete it, or you can release back into the Incoming messages queue, where another user / agent can take over the conversation.
Offer Text Based Call Center / Help & Support
Reduce your costs and improve the efficiency of your customer support by offering a text based support, help or general inquiries channel.
Offer a Text Based Channel for Inquiries
Use CONNECT's incoming messaging feature as another "channel" for your audience to reach out to you... to learn more about what you do, and what you offer.
Get everyone in your business or organization using CONNECT and stop paying for office phones!
Add Users... Fast and Easy!
Adding a user or agent to the system is a simple as typing in their email and name, dding a "nickname" using the password generator, and then clicking the "Create" button.
Users Get Instant, Independent Access
Your users receive unique access to their own CONNECT accounts via email. Their conversations are private and cannot be viewed by others on the system, with the exception of the administrator who can review all messages for compliance.
Add 3 Users. Or 10. Or 50. Your Choice.
How many people do you need using CONNECT? There's no practical limit to the number of team members you can set up on your account.
So Long, Management Headaches!
Trying to maintain message compliance with a staff that uses a combination of personal and office mobile devices? A nightmare. That ends today!
Say "Good Bye" to Expensive Office Phones.
With all your staff using CONNECT, there's no need for costly office phones, since all of your text messaging takes place in one location.
Use on Desktops, Laptops and Mobile Devices.
Fully mobile responsive, CONNECT works on desktops, laptops and tablets, and well as mobile phones.
Population Health Research Institute
Meta Employment Services
Global Vocational Services
Cowichan Lake Community Services
While CONNECT will provide huge value to most businesses, it's not for everyone...
No matter the size of your business or organisation, we have a plan to suit your needs! Plus, you can
customise your plan to suit your needs!
No. CONNECT! is a non-commercial service, designed for one-to-one, back and forth commununication with existing customers, contacts, or clients.
If you need a bulk texting service, check out our Mass Texting Service.
Yes. Your users/agents can choose to either delete or archive completed conversations (you can choose not to allow the option to delete conversations, if you like). The account administrator can access the transcriptions and the accompanying notes of any archived conversations in the system from the "Archives" tab in the tool (users can only review their own archived messages).
Every piece of data relating to either you or client/contact is 256-bit encrypted on the Local Text Marketers servers. And of course, both your and your contacts' data is 100% secure and is never shared or sold with anyone.
Simple. When you sign up you'll receive immediate access (30 full days) to our Pro level account via email, and you can begin testing the service immediately. Add your agents, staff or employees, send messages... whatever you like!
No. CONNECT! renews month to month and you may cancel anytime.
Honestly? A few minutes. The tool is super easy to use, and the main help is provided in video format to help you get up to speed ASAP.
Our Pro level account allows for 10 users (one of whom will double as the account administrator), but can be upgraded to include as many people as you like.
We do not use inferior email to text services. All messages sent from CONNECT! are sent via the mobile carrier networks (i.e., Bell, At&T, Verizon, Virgin, etc), and arrive on your contacts' and clients' phones as simple text messages (they do not need to install any software to receive messages from our service).
No. CONNECT! is an online service that can be accessed from desktops, laptops and mobile devices via a standard internet connection.
Of course. Send us a quick message, or call us at 877-403-2402. We'd be happy to chat with you at any time!
Even if you happen to be the rare person who's comfortable with sharing your personal cell phone number with your contacts and clients, it's very likely your employees and other members of your organization are not.
CONNECT provides a simple way for ALL of your staff to connect with your audience via simple text messages, without having to use their own phones and surrender their personal private data.
It also means you don't have the cost of having to maintain multiple cell phone subscriptions maintained solely for the purpose of business texting.
Additionally, managing multiple hand held devices for regulatory compliance is a logistical nightmare. In CONNECT!, all messages are managed in a single location.
P.S. If you have further questions, by all means call us (877 403 2402) or send us a quick message. We'll be happy to address them for you!
The best way to demonstrate our confidence in our service is to let you try it out for yourself. Kick the tires a bit. And no... you won't need a credit card. No pesky sales reps will be calling. Just you, and 30 uninterrupted days to test the service.
And if ours isn't right for yours, well, that's totally OK. We just much rather have the chance to earn your business than to miss out on it altogether. And at the end of the day, there's only way to find out whether CONNECT! is right for you... and that's to try it out for yourself. So... what are you waiting for?
Don't worry, your email address will be safe.