877-403-2402Help and Support. By Text Message.
Forward-thinking companies are reducing the strain on their call centres and streamlining their communications by offering traditional help and support by text message.
With the right solution, this can be accomplished as simply as providing your customers with a number to reach you and assigning support staff to address incoming queries.
We’ve Got Your Solution Right Here.
Our CONNECT cloud-based text message communication platform is the ideal tool for offering help and support by text message. Promote your account’s number (local or an 800 series) to your audience and wait for the messages to arrive.
Incoming messages can be assigned to support staff by an administrator, or the support staff can initiate the conversations themselves. Your choice.
Out of Office? No Problem!
If your client responds outside of regular business hours, your “out of office autoresponder” sends an immediate text message informing them you’re unavailable and will get back to them on the next business day!
Keep Secure Records of Important Conversations
Any support conversation on the CONNECT system can be saved and archived with a single click.
It is then accessible in the archives, where it remains ready for your review at any time.
No Long Learning Curve.
Add your support staff (they’ll get their own unique access to CONNECT via email), promote your account number, and then go do something else because you’re done here.
We understand software should simplify your life, not complicate it. CONNECT is a perfect testament to this philosophy.
Simple, Affordable, Stand Alone Software
Want to offer your clients text based support, but don’t want to spend hundreds of dollars per month? No interest in struggling to learn to use and then integrate complicated software into your current solutions?
Good news! CONNECT subscriptions start at just US$19.99/month. And the learning curve? Hardly. Our “quick start” video is just 2:36 long.
Wanna Try It Free?
While we think CONNECT is pretty cool and have plenty of clients who agree, we don’t know your business.
That’s why we offer a “no-strings” 30 day trial of the service so you can confirm its value for your business or organization. We won’t even ask you for a credit card. Sign up for your free trial here, or learn more about CONNECT here!
P.S. To further eliminate any risk on your part, your CONNECT subscription is backed by a 30-day “satisfaction or your money back” guarantee!
