Struggling to Reach Your Clients
with Voicemail and Emails?
Start Having Text Conversations Today!
CONNECT allows you to text your clients, send automated appointment
reminders and more, right from your computer... all while protecting your privacy
and keeping copies of critical conversations for your records!
Landlines are Going Extinct
500,000 Canadians dropped their landlines in 2016*. That's also the year mobile-only households outnumbered those with landlines in the U.S.
As people switch to cell phones, they talk less and text more. Texting is faster, cheaper and less intrusive.
And, if you work with people who are struggling financially, chances are text messaging is their only form of communication (they don't have landlines, voice minutes or Internet data).
*Source: The Star
Reach Clients Where They're Engaged
Today, people don't trust incoming phone calls. In fact, between robocalls, phone spoofing, other scams and the fact that calls are time consuming and intrusive, phone calls are often viewed as a nuisance.
Texts however, are a different story. 99% of them are read, most within 3 minutes. If you've been struggling to reach clients with voicemails and emails, you're going to be amazed how quickly your clients respond to a text message.
Free Up Resources & Boost Productivity
CONNECT frees up your staff from the frustrating and time-intensive task of making multiple client follow-ups via voice call or email.
Plus, since text messages are brief and concise, conversations that used to soak up a significant amount of time can now be conducted in literally seconds, with minimal disruption.
Build & Strengthen Relationships
CONNECT is not a bulk messaging or "mass texting" tool. It's a tool for real, genuine, "one to one" conversations. Just like the ones you have with friends and loved ones.
Texting feels personal because it is, and when you connect in this familiar way your business or organization feels like a trusted friend.
Offer SMS Customer Service and Support
Want to offer help & support via simple text messages?
Now you can.
Give your clients the option to bypass voice jail and phone calls that are inconvenient and time consuming by letting them reach out to you in the way that's convenient to them.
Add Your Staff, Employees, Caseworkers
Enable your staff members with the ability to send text messages without the need for a cell phone and the cost associated with such.
Each staff member gets his/her own access to the system with a unique login.
Cloud Based; No Software to Download
All that's necessary to access CONNECT is a modern browser (we recommend FireFox, Chrome, or Microsoft's Edge) and an Internet connection.
CONNECT is simple to use and works on desktops, laptops, tablets and yes... even your phone.
More Than Simple Texting...
Yes, CONNECT sends text messages (it's not an app, so your clients don't need to install anything), but it does so much more than that. It's ideal for...
CONNECT Is Ideal For...
Dentists and Orthodontists
Chiropractors & Physios
Garages & Repair
Social Service & Employment Agencies
All Canadian Service...
Local Text Marketers is a friendly, all-Canadian company based in Eastern Ontario.
If your business or organizations has policies with requirements within laws such as Canadian PIPEDA or are concerned about the US Patriot Act, our service is 100% hosted in Canada, on PIPEDA compliant cloud hosting.
Who Uses CONNECT?
A Few of Our Awesome Clients...
Start Having Text
No matter the size of your business or organisation, we have a plan to suit your needs! Plus, any
plan can be customized to suit your needs!
Basic Package $19.99/month
- 2 admin/users
- 300 text messages
- 100% satisfaction guarantee!
Standard Package $29.99/month
- 5 admin/users
- 600 text messages
- 100% satisfaction guarantee!
Pro Package $49.99/month
- 10 admin/users
- 1,000 text messages
- 100% satisfaction guarantee!
Or try the 30-day free trial (no credit card required!)
We've Got Answers.
Can I send bulk SMS/text messages with CONNECT?
No. CONNECT is a non-commercial service, designed for one-to-one, back and forth communication with existing customers, contacts, or clients.
If you need a bulk texting service, check out our Mass Texting Service.
Does CONNECT Keep Transcriptions or Copies of Conversations?
Yes. Your users/agents can choose to either delete or archive completed conversations (you can choose not to allow the option to delete conversations, if you like). The account administrator can access the transcriptions and the accompanying notes of any archived conversations in the system from the "Archives" tab in the tool (users can only review their own archived messages).
What about privacy or security?
Every piece of data relating to either you or client/contact is 256-bit encrypted on the Local Text Marketers servers. And of course, both your and your contacts' data is 100% secure and is never shared or sold with anyone.
How does the free trial work?
Simple. When you sign up you'll receive immediate access (30 full days) to our Pro level account via email, and you can begin testing the service immediately. Add your agents, staff or employees, send messages... whatever you like!
Do I need to sign a contract?
No. CONNECT renews month to month and you may cancel anytime.
How Long Will It Take Me to Learn How To Use CONNECT?
Honestly? A few minutes. The tool is super easy to use, and the main help is provided in video format to help you get up to speed ASAP.
How many employees, counselors or staff members can use CONNECT?
Our Pro level account allows for 10 users (one of whom will double as the account administrator), but can be upgraded to include as many people as you like.
Is CONNECT HIPAA Compliant?
CONNECT is fully secure, cloud-based service that does not require the download of any software
on your local computer network.
All conversations and correspondences are protected by 256-bit encryption in our databases.
However, text messages are sent over publicly available networks and are not encrypted and are therefore not secure.
However you can use CONNECT and text messaging and be fully HIPPA compliant under certain circumstances - please see this article for a complete discussion.
Ultimately, proper education about the potential consequences of failing to protect the integrity of private health information is the responsibility of the client.
How are these messages sent? is this an email to text service?
We do not use inferior email to text services. All messages sent from CONNECT are sent via the SMPP protocol and delivered over the mobile carrier networks (i.e., Bell, At&T, Verizon, Virgin, etc).
They arrive on your contacts' and clients' phones as simple text messages (they do not need to install any software to receive messages from our service).
Do I need to download any software?
No. CONNECT is an online service that can be accessed from desktops, laptops and mobile devices via a standard internet connection.
Can talk to someone about my business' requirements?
Of course. Send us a quick message, or call us at 877-403-2402. We'd be happy to chat with you at any time!
Why not just use my cell phone?
The bigger your business or organization, the more of an administrative headache using a dedicated cell phone (or a number of shared phones) for internal text messaging becomes...
Who's messaging whom? Are messages being responded to promptly? Are messages being missed?
How do you save or access copies of those messages?
How do you review them for compliance?
CONNECT not only solves these problems, it offers functionality that vastly expands the effectiveness of your SMS communications.
If you're thinking of using your personal device, we have to ask... do you really want your clients texting you at 10:30 pm on a Saturday night?
Got other questions? Email us here or call 877-403-2402.