Struggling to Reach Your Clients
with Voicemail and Emails?
Start Having Text Conversations Today!
Reach Clients Where They're Engaged
Engaging your audience on the medium they prefer makes your communication seamless (you won't believe how quickly people respond to text messages).
If you've been struggling to reach clients with voicemails and emails, you're going to breathe a deep sigh of relief when you start using CONNECT.
Your Clients Want to Text You
Almost 80% of people have a favorable impression of business that offer texting, and 98% of people under the age of 50* use texting regularly.
Is it any surprise that offering the ability to connect by text message is the simplest and most effective way to accommodate your clients?
Source: Pew Internet
Free Up Resources & Boost Productivity
CONNECT frees up your staff from the frustrating and time-intensive tasks of having to make multiple client follow-ups via voice call or email.
Plus, since it's entirely acceptable that text messages are brief and concise, conversations that took several minutes on the phone can now be conducted in seconds, allowing you and your staff to get more done in a day.
Build & Strengthen Relationships
CONNECT is not a bulk messaging or "mass texting" tool. It's a tool for real, genuine, "one to one" conversations. Just like the ones you have with friends and loved ones.
Texting feels personal because it is, and when you connect in this familiar way your business or organization feels like a trusted friend.
More Than Just Texting
Yes, CONNECT sends text messages (it's not an app, so your clients don't need to install anything), but it does so much more than that...
Send automated appointment reminders, enable out of office auto-messages and email/text notifications, archive important conversations for your records and receive picture (MMS) messages from your clients all in a simple, intuitive interface!
Built for Privacy and Oversight
The conversations users conduct with their clients remain private and inaccessible to other users, except for administrators, who can view all messages (this can be disabled if you wish CONNECT to be an open platform).
CONNECT includes tools that allow for the easy transfer of clients between staff members when necessary.
Offer SMS Customer Service and Support
Want to offer help & support via simple text messages?
Now you can.
Give your clients the option to bypass voice jail and phone calls that are inconvenient and time consuming by letting them reach out to you in the way that's convenient to them.
Who Uses CONNECT?
A Few of Our Awesome Clients...
Start Having Text
No matter the size of your business or organisation, we have a plan to suit your needs! Plus, any
plan can be customized to suit your needs!
Basic Package $19.99/month
- 2 admin/user
- 300 text messages
- 100% satisfaction guarantee!
Standard Package $29.99/month
- 5 admin/users
- 600 text messages
- 100% satisfaction guarantee!
Pro Package $49.99/month
- 10 admin/users
- 1,000 text messages
- 100% satisfaction guarantee!
Or try the 30-day free trial (no credit card required!)
We've Got Answers.
Can I send bulk SMS/text messages with CONNECT?
No. CONNECT is a non-commercial service, designed for one-to-one, back and forth communication with existing customers, contacts, or clients.
If you need a bulk texting service, check out our Mass Texting Service.
Does CONNECT Keep Transcriptions or Copies of Conversations?
Yes. Your users/agents can choose to either delete or archive completed conversations (you can choose not to allow the option to delete conversations, if you like). The account administrator can access the transcriptions and the accompanying notes of any archived conversations in the system from the "Archives" tab in the tool (users can only review their own archived messages).
What about privacy or security?
Every piece of data relating to either you or client/contact is 256-bit encrypted on the Local Text Marketers servers. And of course, both your and your contacts' data is 100% secure and is never shared or sold with anyone.
How does the free trial work?
Simple. When you sign up you'll receive immediate access (30 full days) to our Pro level account via email, and you can begin testing the service immediately. Add your agents, staff or employees, send messages... whatever you like!
Do I need to sign a contract?
No. CONNECT renews month to month and you may cancel anytime.
How Long Will It Take Me to Learn How To Use CONNECT?
Honestly? A few minutes. The tool is super easy to use, and the main help is provided in video format to help you get up to speed ASAP.
How many employees, counselors or staff members can use CONNECT?
Our Pro level account allows for 10 users (one of whom will double as the account administrator), but can be upgraded to include as many people as you like.
Is CONNECT HIPAA Compliant?
CONNECT is fully secure, cloud-based service that does not require the download of any software
on your local computer network.
All conversations and correspondences are protected by 256-bit encryption in our databases.
However, text messages are sent over publicly available networks and are not encrypted and are therefore not secure.
However you can use CONNECT and text messaging and be fully HIPPA compliant under certain circumstances - please see this article for a complete discussion.
Ultimately, proper education about the potential consequences of failing to protect the integrity of private health information is the responsibility of the client.
How are these messages sent? is this an email to text service?
We do not use inferior email to text services. All messages sent from CONNECT are sent via the SMPP protocol and delivered over the mobile carrier networks (i.e., Bell, At&T, Verizon, Virgin, etc).
They arrive on your contacts' and clients' phones as simple text messages (they do not need to install any software to receive messages from our service).
Do I need to download any software?
No. CONNECT is an online service that can be accessed from desktops, laptops and mobile devices via a standard internet connection.
Can talk to someone about my business' requirements?
Of course. Send us a quick message, or call us at 877-403-2402. We'd be happy to chat with you at any time!
Why not just use my cell phone?
The bigger your business or organization, the more of an administrative headache using a dedicated cell phone (or a number of shared phones) for internal text messaging becomes...
Who's messaging whom? Are messages being responded to promptly? Are messages being missed?
How do you save or access copies of those messages?
How do you review them for compliance?
CONNECT not only solves these problems, it offers functionality that vastly expands the effectiveness of your SMS communications.