Struggling to Reach Clients by Phone or Email?
Tired of your calls going to voicemail and your emails ignored? Your customers want to have text conversations with you.
Make it easy for them to do so with the CONNECTsms desktop texting software.
Built for individuals and teams and starting at just $49.99/month (see pricing), chat, respond to inquiries, provide support, generate leads, send important notifications, automated appointment reminders and more!
30-day “no obligation” free trial available. Book a call/demo to discuss!
Who Uses CONNECTsms?
- Businesses & Organizations
- Employment, Social Services & Youth Services
- Human Resources/Scheduling Departments
It frees your staff from making tedious, repetitive phone calls and unlike phone calls, it’s non intrusive and respectful. It strengthens relationships, reduces missed appointments and improves the efficiency of your workplace.
Employment and social service agencies love CONNECTsms because it allows them to focus their efforts on serving their clients, instead of trying to reach them.
Sending your message by text message commands your recipient’s attention and generates an immediate response.
Made in Canada. Hosted in Canada.
CONNECTsms is a true Canadian business texting solution (think of it as a Canadian alternative to Zip Whip or Text Magic). It is designed, built and hosted in Canada (all data is full encryted and secure). Our backup servers are hosted in a separate Canadian location.
If your business or organization has policies with requirements within PIPEDA or you are concerned about the US Patriot Act, or you would simply prefer that your client data be stored on Canadian soil, you can rest comfortably knowing our service is hosted in Canada on PIPEDA-compliant cloud hosting.
CONNECTsms Business Texting Features
Built for Regular People. Not Techies
Easy. Simple. User friendly. That’s the CONNECTsms experience. No long learning curve here: you’ll be up and running in just over 2 minutes and 30 seconds!
Message Templates
Ensure fast, consistent, and professional messaging across your entire business or organization by using the built in message templates.
Out of Office Autoresponder
Boost your clients’ peace of mind with automated “out of office” messages assuring them their messages have been received and will be addressed as soon as you’re able.
New Message Notifications
Out of the office? No problem. Get notifications of new messages by email and text message or login with your mobile device (coming soon!).
Also enable desktop and audio notifications to receive alerts when the application is minimized.
Rollover Messaging Credits
Any unused messaging credits left over at the end of the month simply “roll over” to the next one. This ensures you never lose any credits, ever.
Custom Permission Levels
Share or restrict access to contacts and functionality by setting custom permission levels for your User/Agents.
Regular Back Ups
We back up data regularly to two different data centers in separate locations to ensure continued operation even in the face of a major disaster.
Lifetime Conversation History
We’ll store all conversations and messages (fully encrypted) for all your contacts and Users/Agents for as long as you maintain your subscription.
2FA Enabled
Boost the security of your account with one time passcodes sent by either email or SMS.
CSV Import
Import your contacts into the software via CSV file.
Mobile Version
Access a stripped down version of CONNECTsms on your phone for conversations “on the go.”
Use Your Existing Business Number
Conduct your text messaging over the number with which your clients are the most familiar… your business number. Works with standard landlines and VOIP numbers not currently provisioned for SMS.
Automated Appointment Reminders
Reduce forgotten and missed appointments by 50% or more by sending automated appointment reminders to your clients a few days in advance of their appointments.
Add Emojis
Add a splash of personality to your messages with an emoji or two, accessible with a couple of clicks from our messaging interface.
Disable Deletion
Prevent accidental or intentional deletion of messages and ensure the integrity of your records by disabling your User/Agent’s ability to delete messages & archives.
Built-In Link Shortening
Shorten long, unwieldy links for insertion into your messages to reduce characters and improve client experience.
Send/Receive Images and PDFs
Support your clients with images and PDF files too!
Multi-Line Support
CONNECTsms supports the use of multiple phone numbers, and in certain cases, we can even use your existing landline if you prefer.
Free Upgrades
We’re always working to improve our service and you’ll get all future updates for free. Because CONNECTsms is cloud-based, we automatically install the updates for you.
256-Bit Encryption
We protect your clients’ data with 256-bit encryption. We maintain PCI DSS compliance and adhere to industry best practices to ensure the safety of your data.
Restrict Access by IP
Prevent staff or team members from accessing the platform remotely or from unapproved computers or networks.
Transfer Contacts
Easily transfer contacts from one agent/team member (useful for when a person goes on a leave of absence).
Website Texting Widget for Drupal & WordPress
If you’re interested in adding a “text us” button to your website, you’ll be pleased to learn that CONNECTsms includes our LEADsms website texting widget.
It is available as a Wordpress plugin and a Drupal module.
When installed on your website, it allows you to generate leads, provide support, answer questions by text message/SMS.
A branded version of LEADsms is free with every CONNECTsms subscription. A non-branded version can be obtained for an additional $9.99 added to your monthly subscription.
You can learn more about LEADsms in the blog post, “How to Add a Text Us Button to Your Website to Boost Sales.“
Google Calendar Integration.
Send appointment reminders for events / appointments booked on your Google calendar. Add your staff so they can connect their own calendars!
Unconditional Money-Back Guarantee!
We’re so confident the CONNECTsms business texting software will pay for itself in increased communication efficiency, staff productivity and in a dramatic reduction in missed and forgotten appointments that we will completely eliminate all risk from your subscription by offering an unconditional 30-day money-back guarantee on our service.
ConnectSMS Business Texting Pricing
We build custom subscription packages for 75% of our clients, and we’d be happy to build one for you.
Email us with details for your custom package or call 877-403-2402.
Bronze Package*
CAD $49.99/month
Up to 5 Users/Agents
600 text message credits
Up to 600 appointment reminders!
Credits never expire
Lifetime conversation records
No contract required
Google Calendars Available**
Additional User/Agents: $5.00/month
Extra Credits:5 cents each
*Non Profit Discount Available
**Additional fee applies
Silver Package*
CAD $85.99/month
Up to 10 Users/Agents
1000 text message credits
Up to 1000 appointment reminders!
Credits never expire
Lifetime conversation records
No contract required
Google Calendars Available**
Additional User/Agents: $5.00/month
Extra Credits:5 cents each
*Non Profit Discount Available
**Additional fee applies
Gold Package*
CAD $185.99/month
Up to 20 Users/Agents
2,500 text message credits
Up to 2,500 appointment reminders!
Credits never expire
Lifetime conversation records
No contract required
Google Calendars Available**
Additional User/Agents: $5.00/month
Extra Credits:5 cents each
*Non Profit Discount Available
**Additional fee applies
*Credits are used to send SMS (plain text) or MMS (image plus text). SMS messages cost 1 credit per segment, MMS cost 2 credits each.