Everyone texts. According to Pew Internet, 98% of people 50 and under use text messaging. Under 30, it's 100%.
Plus, texting comes standard on all phones so your clients don't need to download anything to receive your messages.
Send Real Automated Text Reminders
Yep. Just like your dentist, but without the $300/month price tag.
Forgotten appointments and "no shows" cost your business $1,000's of dollars a year (use our calculator to determine exactly how much, click here!)
Sending automated text reminders is a cost effective and proven way to reduce them.
Get an Immediate Response
With the majority of texts read within 3 minutes, you can expect a near-instant response to any message you send - whether it's a maintenance and service notification, policy renewal notice, delivery notification, a simple reminder, a personal note or a public health notification and more!
Use it Yourself. Or Add Your Team.
Empower your staff and team members with the ability to text their clients... without the need for a handheld device.
Whether you want to add 3, 10 or 50 employees, CONNECTsms can accommodate you.
Powerful Permissions Module
CONNECTsms can be run in "open" or "private" mode or a combination of both to restrict conversation access when there's an expectation of privacy between a staff member and a client.
It's important you keep records of text message conversations for liability and dispute resolution reasons. With CONNECTsms, saving messages is easy. Plus, all saved message threads include a date and time stamp, delivery status and the name of each contributing staff member.
Enable Your Auto Reply
If a client responds outside of regular business hours, enable your “out of office” message to send them an immediate text message informing them you’re unavailable and will get back to them on the next business day!
Work remotely. From anywhere.
CONNECTsms is a cloud-based service, which means it's ideal for working remotely (something more of us are doing during the COVID 19 crisis). All you need is a modern browser and an Internet connection.
Plus, you maintain complete oversight of all communications, ensure there's a record of every message sent over the system and protect the personal privacy of your team.
Simple. Intuitive. No long learning curve.
We know you don't have time to spend hours agonizing over complex software.
So we built a simple, intuitive solution. Our "Quick Start" guide is 2 minutes and 32 seconds long.
Even our "Text Reminders" module only takes 90 seconds to master. Watch below:
All Canadian. Eh.
If your business or organization has policies with requirements within laws such as Canadian PIPEDA or you are concerned about the US Patriot Act, you'll be happy to know our service is 100% hosted in Canada, on PIPEDA compliant cloud hosting.
Unconditional Money Back Guarantee!
Start Today and Get Immediate Access!
(Choose Your Plan Below)
Don't see what you want? No worries. We build custom subscription packages for 75% of our clients,
and we'd be happy to build one for you. Get in touch for details on your custom package.
- 10 admin/users
- 1,000 text messages
- Send up to 1,000 appointment reminders.
- Out of Office Autoresponders
- Direct messaging to clients
- Save & monitor conversations
Can I send bulk SMS/text messages with CONNECTsms?
CONNECTsms is designed for non-commercial person to person messaging; automated appointment reminders and one-to-one, back and forth communication with existing customers, contacts, or clients.
If you need a bulk texting service, check out our Mass Texting Service.
Can I keep records of conversations in CONNECTsms?
Is CONNECTsms secure?
CONNECTsms sends texts messages, which are sent over publicly available networks and are not secure, no different than the texts sent from your phone.
However, CONNECTsms is "secure at rest" which means every piece of data relating to either you or contacts is protected by 256-bit encryption on our secure servers.
Do I need to sign a contract?
No. CONNECTsms renews month to month and you may cancel anytime.
Can I use my existing business number?
Yes, provided it's a landline not already provisioned for SMS.
How many staff members can use CONNECTsms?
Our Pro level account allows for 10 users (one of whom will double as the account administrator), but it can be upgraded to include as many people as you like.
Is CONNECTsms HIPAA Compliant?
CONNECTsms is fully secure, cloud-based service that does not require the download of any software
on your local computer network.
All conversations and correspondences are protected by 256-bit encryption in our databases.
However, text messages are sent over publicly available networks and are not encrypted and are therefore not secure.
However you can use CONNECTsms and text messaging and be fully HIPPA compliant under certain circumstances - please see this article for a complete discussion.
Ultimately, proper education about the potential consequences of failing to protect the integrity of private health information is the responsibility of the client.
Can I use CONNECTsms with Google Calendar?
CONNECTsms does not integrate with Google Calendar, but our newest service, NotifySMS, does. Learn more about NotifySMS here.
Can I use CONNECTsms with Microsoft's Outlook?
CONNECTsms does not integrate with Microsoft Outlook, but our newest service, NotifySMS, does. Learn more about NotifySMS here.
Can I access CONNECTsms by API?
Our API sends messages relayed from your system. It's not specifically tied to CONNECTsms. Contact us for more details.
Do I need to download any software?
No. The software is cloud-based, and is accessed via your browser (i.e., Chrome, FireFox, Edge). It has no impact on your local IT environment.
No. CONNECTsms is cloud-based desktop-texting app that can be accessed via a modern browser from your desktop or laptop.
Two-way, Conversational SMS
Automated Appointment Reminders
Out off Office Messaging
Contact and conversation transfers
Review and print archived conversations.
Disable staff's ability to delete messages & archives
Individual staff access & permission settings
Delivery status and time stamp
New message notifications
... And much more!