If you own or manage a service business and you’re reading this, automated text reminders are important you, whether you know it yet or not. You already know the impact that missed appointments and no shows are having on your bottom line. And it’s no trifling amount.
How much of an impact can our text reminder services have, and to what extent will it reduce your rate of “no shows”? The good news is that we have some pretty solid numbers in this regard, coming from very respected resources: peer-reviewed clinical trials.
A gateway service is quite literally, a “gateway” to your customers’ mobile devices. It provides access to the mobile carriers’ networks so that you can deliver your messages through them directly to your contacts. The best services are designed to be extremely easy to use and navigate.
Text messages sent at certain times of the day may be less ideal than others. Ideally, you’d like to “hit” your customers with your marketing messages when they are most able to respond to them, or when they will have the most impact.
The efforts of public health workers, contact tracers and medical professionals has never more critical as it is today. There are 7 reasons why public health officials should consider using CONNECTsms to reach their audience with simple text messages. Let’s get into them…
Got questions about HIPAA compliance and sending SMS / text messages to your patients? I’m not surprised. I probably don’t need to tell you that a growing number of your patients and clients have don’t have landlines, use cell phones extensively, and communicate largely by text message.
CASL is fundamentally a law about consent. Consent in this case refers to the permission that must be granted by your clients in order for you to send them marketing messages. CASL allows for two types of consent: Express Consent and Implied Consent.
Texting is a powerful tool and it can benefit anyone who uses it properly. But used improperly, it can do nothing but increase the distrust and disillusionment Canadians currently have for politicians. So here are 3-ways how to do mass texting “right”…
Just because you have the legal right to message your clients and customers with SMS doesn’t mean they are going to appreciate it. In fact, one of the easiest ways to damage your brand, alienate your clients and generally piss people off is to start sending them text messages “out of the blue.”
CASL is, according to some experts, the most restrictive anti-spam legislation in the world. It is often ambiguous, and seems to be more focused on curtailing the efforts of genuine, well-meaning business owners than the real contributors to spam, who aren’t residents of Canada at all.